Skip to content
Home » Contact » Terms & Conditions

Terms & Conditions

Updated September 4th, 2022

Welcome to the WeforwardFreightMaster Network!  We’re excited you’ve chosen to use WeforwardFreightMaster to buy just about everything. WeforwardFreightMaster Inc., WeforwardFreightMaster.com, WeforwardFreightMaster agents, affiliates, and brokers (“WeforwardFreightMaster”) provide website features when you visit or shop at WeforwardFreightMaster.com, use WeforwardFreightMaster products or services, use WeforwardFreightMaster applications for mobile, or use the software provided by WeforwardFreightMaster.

WeforwardFreightMaster offers a suite of Services (“WeforwardFreightMaster Services”) to enable your e-commerce experience in America & the Caribbean.  They include our websites, intermediation to buy Products, Transportation and Delivery of orders and shipments to your destination either through (1) an all-inclusive price via WeforwardFreightMaster.com (“the Site”), or (2) an address in Miami, Florida, U.S.A (“Miami Address”).   Also inclusive in WeforwardFreightMaster Services, WeforwardFreightMaster offers a suite of unique electronic Systems, Applications and Solutions to offer a superior customer experience.

ACCESSING, BROWSING OR OTHERWISE USING WeforwardFreightMaster.com USING WeforwardFreightMaster SERVICES INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS IN THIS AGREEMENT, SO PLEASE READ THEM CAREFULLY.  

MY ACCOUNT

If you use any WeforwardFreightMaster Services, you are responsible for maintaining the confidentiality or your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. WeforwardFreightMaster does sell products for children, but it sells them to adults, who can purchase with a credit card or other permitted payment method.  If you (“Customer”) are under the age of majority, you may use WeforwardFreightMaster Services only with the involvement of a parent or guardian, and all Shipments must arrive to the name of a person of age of majority. WeforwardFreightMaster does not discriminate on the basis of race, ethnicity, nationality, religion, gender, gender identity, sexual orientation or on the basis of age of anyone over the age of majority.

COMMUNICATION

When you use the Site, Chat function, or send messages or e-mails to us, you are communicating with us electronically.  You consent to receive communication from us electronically.  We will communicate with you electronically in return.  You agree to all agreements, notices, disclosures and other communication that we provide to you electronically satisfy any legal requirements that such communications be in writing.

COMPLIANCE

WeforwardFreightMaster complies with all applicable laws to provide WeforwardFreightMaster Services both in the United States and in destination countries.  To enable that compliance, you agree to provide WeforwardFreightMaster with accurate and legal information with respect to your Name, Address, telephone numbers, email, and payment information as applicable.  You, the Customer, also agree to:

Provide two (2) forms of identification including one (1) picture identification

Authorize WeforwardFreightMaster to search and inspect any and all shipments, packages and cargo

Allow United States Custom Border Patrol to inspect shipments and seize items banned for export from the United States

Accept that WeforwardFreightMaster abides with all United States safety regulations in the processing and preparation of material for transportation by air, including the transportation of Dangerous Goods, possibly incurring additional costs.

Not ship restricted or banned items as found here.  The list is determined by both United States export restrictions and regulations, and the destination countries import restrictions and regulations.

Secure and pay any additional permissions or permits required by legislation for import of particular items, as required by destination country local laws.

Properly declare product value using the purchase invoice amount and provide an accurate description of your shipment’s contents for the proper levying of Duties & Taxes.

In accordance with TSA regulations, a package containing physical documentation that differs from the documentation provided by the customer will be processed using the documentation contained in the package.

When using the Miami Address option, you the Customer are solely responsible for payment of any taxes, duties, fees and/or fines levied by customs authorities due to incorrect declaration of value, or penalties by said authorities for any falsification of information or importing prohibited items.

ORDER PROCESSING

When purchasing through WeforwardFreightMaster.com you are directly contracting WeforwardFreightMaster Services through WeforwardFreightMaster.com, an entity legally constituted under the laws of the United States of America.  WeforwardFreightMaster.com purchases (“Orders”) are intermediary transactions, and WeforwardFreightMaster is not the seller of record.

WeforwardFreightMaster reserves the right to cancel any Order at their sole discretion.  Any cancelled Order is refunded via the payment option used for the Order, or in some WeforwardFreightMaster countries by local payment.  Order cancellations will be notified via e-mail.

When your order is received, our Customer Service may require additional information or documents to confirm your identity, address, and payment method. Requested documents can include picture of Government issued IDs and Credit Cards (last 4 digits visible). In case you do not reply to our request, WeforwardFreightMaster reserves the right to cancel the order.

 WeforwardFreightMaster.com places limits and restrictions on certain kinds of Orders. Items on the Restricted Items list cannot be ordered.  Certain websites also cannot receive Orders. The list of websites is subject to change at the sole discretion of WeforwardFreightMaster.  WeforwardFreightMaster.com cannot finalize Orders that are subsidized by another entity, or require a subscription to receive the posted price.  WeforwardFreightMaster.com does not purchase any digital or downloadable item, including but not limited to, music, audio or e-books, subscriptions or video games; nor, purchase anything via digital code.  

Quoted Order Pricing is valid for 48 hours only.  After the 48-hour window, Orders must be re-quoted to be valid for purchase.  It is the sole responsibility of the Customer to specify all physical and technical characteristics on items requested via the Quoting Tool service provided by WeforwardFreightMaster.  

 All quoted orders are calculated in E.C. Dollars. All charges are in E.C. Dollars unless otherwise stated. If a payment requires a currency conversion, the exchange rate will be determined at the time WeforwardFreightMaster.com processes the payment and completes the transaction.

WeforwardFreightMaster.com reserve the right, with or without prior notice to do one or more of the following: (1) discontinue or limit the availability of any product or service, (2) set guidelines for compliance of any coupon, code, promotional code or similar promotions, (3) prevent users from making or completing any and all transactions, (4) refuse to provide a product or service to any user, and (5) if WeforwardFreightMaster.com successfully purchases a Quoted Order for less than Customer was able to find, WeforwardFreightMaster receives the benefit of that difference in price for the same item.  

 For WeforwardFreightMaster.com to recognize an Order means that a request has been received; however, it does not mean that the request has been accepted or dispatched, or that the price or availability of product has been confirmed.  WeforwardFreightMaster.com makes a reasonable effort to accurately describe and display products and services on our Website.  Despite our best efforts, market conditions exist that are beyond our control including erroneous supplier pricing and descriptions, out-of-stock or back-ordered merchandise, delays in updating websites, product feeds, special offers, promotions and advertisements from other websites. Therefore, we cannot guarantee, nor do we guarantee, the accuracy or integrity of this information, including prices, product images, specifications, availability and services.  WeforwardFreightMaster reserves the right to change or update information and correct errors, inaccuracies or omissions at any time, without prior notice.  We apologize for any inconvenience.  

MIAMI ADDRESS PROCESSING

Each WeforwardFreightMaster tracking number represents an individual package (“Shipment”), even if the shipment contains multiple articles and/or documents.  Each individual piece of a multiple piece shipment with a unique WeforwardFreightMaster tracking number will be treated as an individual Shipment and charged accordingly to the WeforwardFreightMaster Service Tariff.

 WeforwardFreightMaster reserves the right to refuse receipt of Shipments, if it determines tampering, opening or damage prior to arrival.  WeforwardFreightMaster offers a per-Shipment service and does offer Consolidation Service whereby multiple Shipments weights are combined, and a consolidation discount is provided.  Repacking service is offered at an additional price.  WeforwardFreightMaster does not transport cash, drugs, or other prohibited items and is obligated to report these transgressions to corresponding governmental authorities.

In order to avoid service delays, WeforwardFreightMaster reserves the right to assign a given market value to all non-prealerted items lacking product value documentation upon inspection at our Miami operations center.

When the value declared by the customer is lower than the product’s market value, and this, in turn, causes a reassessment by the local customs inspector, WeforwardFreightMaster may transfer the difference of the adjustment and any fines incurred in due to the customer’s faulty statement.

Shipments may be held at the Miami Address for up to thirty (30) days due to, but not limited to outstanding Account balance, lack of payment, additional processing for export preparation, or arrival of Shipments with incorrect or incomplete name, address and/or customer request.  WeforwardFreightMaster reserves the right to destroy and dispose at their sole discretion of any Shipments that are unclaimed and/or held for more than thirty (30) days from arrival at the Miami Address, or the destination country WeforwardFreightMaster operating facility.

WeforwardFreightMaster transports Shipments from the Miami Address to its final destination including customs handling and last mile delivery.  These services are charged per the pricing table published at WeforwardFreightMaster.com.

CORRESPONDENCE

WeforwardFreightMaster is required to comply with all associated USPS rules and regulations.  Please be aware that not all correspondence (“Mail”) is duty-free.  Customs duties can be levied on certain types of Mail such as, but not limited to, magazines, promotional material and books.  Customer is responsible for payment of all transportation costs and levied Duties & Taxes.  

WeforwardFreightMaster identifies Junk Mail as prepaid sponsored postage correspondence delivered by the USPS, including items such as free catalogs and unsolicited promotion material.  WeforwardFreightMaster will credit your Account for Junk Mail based on weight.  Customers must return Junk Mail for proper credit.

PRICING AND PAYMENT

WeforwardFreightMaster maintains current pricing tables available to customers at https://www.weforwardfreightmaster.com/services/.  WeforwardFreightMaster reserves the right to modify rates when deemed necessary without prior notice in accordance with market conditions and supplier pricing.  

Purchases completed through WeforwardFreightMaster.com are not liable for payment of Duties & Taxes, as all applicable charges are included in the all-inclusive price of the Order.  Shipments that arrive at the Miami Address are subject to additional charges, for which you the Customer are solely responsible, which may include transport to destination country, customs clearance and Duties & Taxes as determined by local Customs authorities.  

WeforwardFreightMaster conducts all necessary steps to clear customs without previous authorization from Customers for Shipments with a total value including product cost, insurance and freight, commonly referred to as CIF Value, of under $1,000.  If the shipment exceeds this amount, WeforwardFreightMaster requires authorization and payment from the Customer before clearing customs.  WeforwardFreightMaster submits and processes all requirements regarding permits, permissions and tax exemptions according to legislation in destination country.

WeforwardFreightMaster is not responsible for any additional charges levied by a financial institution or payment platform selected by the Customer to purchase WeforwardFreightMaster services.  This includes, but is not limited to, interest charged by credit cards on Orders placed through WeforwardFreightMaster.com or any fees or charges applied by the payment platform for international transactions or currency conversion via WeforwardFreightMaster.com, My Account or other retailers.

COMMERCIAL MEMBERS

WeforwardFreightMaster.com offers Commercial membership holders the option to link their memberships to an WeforwardFreightMaster.com account in order to access special reduced prices when shopping on the WeforwardFreightMaster.com online marketplace. If a commercial member does not own an WeforwardFreightMaster.com account, they may sign up for one in order to take advantage of the benefit. 

To take advantage of this benefit, Commercial members must:

–           Hold and own a valid and active Commercial membership.

–           Hold and own a valid WeforwardFreightMaster.com account.

–           Link their Commercial membership to their WeforwardFreightMaster.com account. 

 Once a membership and account are linked, Commercial members will have permanent access to exclusive prices when logged in to their WeforwardFreightMaster.com account on the site. Only membership owners can link their Commercial membership to an WeforwardFreightMaster.com account. A membership can only be linked to one WeforwardFreightMaster.com account. To update membership information, the customer can access their WeforwardFreightMaster My Account profile to adjust settings accordingly.

 Exclusive prices may not apply in combination with other WeforwardFreightMaster.com promotions. Valid for WeforwardFreightMaster.com all-inclusive price service only, where available.

MAIL

WeforwardFreightMaster is required to comply with all associated USPS rules and regulations.  Please be aware that not all correspondence (“Mail”) is duty-free.  Customs duties can be levied on certain types of Mail such as, but not limited to, magazines, promotional material and books.  Customer is responsible for payment of all transportation costs and levied, Duties & Taxes incurred.  

WeforwardFreightMaster identifies Junk Mail as prepaid sponsored postage correspondence delivered by the United States Postal Services USPS, including items such as free catalogs and unsolicited promotion material.  WeforwardFreightMaster will credit your Account for Junk Mail based on weight.  Customer must return Junk Mail for proper credit.

COUPONS AND PROMOTIONS

From time to time WeforwardFreightMaster may offer coupons and promotions.  Each coupon or promotion may have additional terms and conditions specific to that coupon or promotion.  Coupons may only be used be used during the corresponding promotional period (“Promotional Period”) and applied only to products found in WeforwardFreightMaster.com, except for products restricted by local authorities, that require a special Customs clearance permit.  Promotions are valid only in combination with the payment methods available in your country.   

 Customers may only take advantage of coupons or promotions through one account.  Multiple use of single coupons or promotions by a Customer, either through duplication of Orders or Accounts, will be cancelled immediately.   Coupons and promotions may not be applied in combination with other promotional credits or coupons; coupons are non-transferable, non-negotiable, and non-exchangeable for cash or goods or services, and will be only applied to one Account on behalf of the Customer.

WeforwardFreightMaster may immediately suspend any coupon/promotion, without incurring any liability, were there are fraudulent actions detected.  Fraud includes, but is not limited to, alterations, substitutions, improper redemptions or any other irregularity that occur during the take place during the Promotional Period.  

If, by chance or force of nature, WeforwardFreightMaster temporarily or permanently suspends a coupon and/or promotion, WeforwardFreightMaster will only be responsible for adequately communicating the circumstances, and you the Customer or any other participants will be unable to claim any damage or detriment up to that point.  You the Customer accept and acknowledge that WeforwardFreightMaster is not responsible and cannot be held liable for cancelled promotions or cancelled Orders resulting from fraudulent or illegal activities associated and agree by acceptance of these Terms and Conditions to hold WeforwardFreightMaster harmless.  

CLAIMS:

Claims for lost items can be made through any Customer service agent. In order to certify a lost item that has not entered the WeforwardFreightMaster system, the customer must provide, by proof of delivery issued by the seller’s logistics operator, it must show the address and the person who received the item, the delivery of the package in our facilities, if this happens, a credit may be made to the Customer’s WeforwardFreightMaster account or reimbursement will be made through the payment options available in the destination country.

EXCLUSIONS AND CONDITIONS FOR GOODS

Weforward FreightMaster accepts no responsibility for: Packages containing stamps, jewellery, gems or precious metals, coins, checks, debit or credit cards, gift cards, manuscripts, shares, guns and their parts and accessories, tickets or travel tickets of any kind, cars models, ship models, aeroplanes or architectural models (models), perishables of all kinds, neon notices, antiques, and any other restricted or prohibited items, as specified below. If the customer received it, bought or requested it shipment, is under his own risk

Restricted by Local Customs

THESE ITEMS HAVE CERTAIN LOCAL RESTRICTIONS OR MAY NEED SPECIAL PERMITS TO ENTER THE COUNTRY. PLEASE CONTACT CUSTOMER SERVICE FOR MORE INFORMATION.

Fur and animal products, Plant seeds, Explosives, Plants, Items of extremely high value, Radar detectors

Firearms and ammunition, Tobacco, Illegal drugs, Toxic substances, Lasers of any kind, Toy guns,  Live animals, Wood, Perishable items.

Special Handling Product

SHIPMENTS OF THESE GOODS WILL BE SENT BY SEA.

These items include but are not limited to:

Aerosol cans, Nail polish, Beauty powders, Non-corrosive cleaning solutions, Beauty products, Oil candles

Creams, Perfume, Deodorants, Sunblock, Gels, Sweetener, food flavoring and coloring products, Mouthwash, Car Shocks

Hazardous/High Risk Products

These include any items with alcohol listed as their first ingredient as well as any quantity of FLAMMABLE, EXPLOSIVE or CORROSIVE material. SHIPMENTS OF THESE GOODS WILL BE SENT BY SEA, YOU REQUIRE PRE APPROVAL BEFORE SHIPPING TO OUR WAREHOUSE.   THESE ITEMS HAVE CERTAIN LOCAL RESTRICTIONS OR MAY NEED SPECIAL PERMITS TO ENTER THE COUNTRY. PLEASE CONTACT CUSTOMER SERVICE FOR MORE INFORMATION.

Products

Ammunition, firearms and firearm parts, Matches, Any item with alcohol listed as its first ingredient  Poisons, Cleaning solutions, Pressure containers, Fireworks, Matches, Gas, Tear gas or pepper spray

Gas powered tools, Wet-cell batteries, Value certificates and stock of any kind, Manuscripts, Checks, Academic, property and other titles, Passports and identification documents, Credit or debit cards, Cash and coins, Gift cards, Stamps or transportation tickets of any kind, Gemstones, Hoverboards

Purchases made at WeforwardFreightMaster.com

The Return Guarantee can be applied in orders from WeforwardFreightMaster.com. It applies to purchases made through WeforwardFreightMaster.com only for countries where purchases are available through WeforwardFreightMaster.com

WeforwardFreightMaster.com reserves the right to cancel any order. If this happen, WeforwardFreightMaster will proceed with the return of the money by the same means in which the purchase was paid. If it is not possible to use the same means of payment, it will be refunded by bank transfer to the account of the cardholder used or buyer.

WeforwardFreightMaster.com reserves the right to cancel any new purchase that replaces a first purchase attempt whose value exceeds USD $ 25.00 above the original price quoted on WeforwardFreightMaster.com.

WeforwardFreightMaster.com returns are available through WeforwardFreightMaster stores.

Our Return Guarantee covers shipments up to two months (from date to date) since;

Be available in WeforwardFreightMaster stores (Package status: Ready at Branch Office)

Be delivered to the Delivery Route, either home or office (Package Status: Delivered)

After the third delivery attempt on Delivery Route (Package Status: Stored in Warehouse)

Once these requirements have been achieved, WeforwardFreightMaster will proceed to review and corroborate, based on the customs and photographic records, that the package or packages returned by the customer, are the same received through our service.

WeforwardFreightMaster reserves the right to return the package to the Supplier or reimburse the Customer for the amount paid for it.

The article must not present damages, blows, missing or alterations.

The article must be in its original conditions, which are specified in the purchase invoice.

The item must not have physical damage. If, at the time of withdrawing or receiving the item, the notification must be done within a maximum period of 10 business days (Monday to Saturday) after :

Be available in WeforwardFreightMaster stores (Package status: Ready at Branch Office)

Be delivered to the Delivery Route, either home or office (Package Status: Delivered)

After the third delivery attempt on Delivery Route (Package Status: Stored in Warehouse)

Special conditions for delivery of spare parts for returns requires the products to be clean, free of grease, oils, and fuels.

For packages purchased through WeforwardFreightMaster.com and whose return time has expired, but it has a manufacturer’s warranty, WeforwardFreightMaster will contact the manufacturer or seller, validate the warranty and in case the manufacturer’s response is positive, WeforwardFreightMaster will carry out the return at no additional cost for a maximum period of one calendar year after:

Be available in WeforwardFreightMaster stores (Package status: Ready at Branch Office)

Be delivered to the Delivery Route, either home or office (Package Status: Delivered)

After the third delivery attempt on Delivery Route (Package Status: Stored in Warehouse)

If the return is made, and the manufacturer submits a new item, it will be the Customer who must paid the taxes and associated charges as per a new shipment.

PRIVACY POLICY & DATA-USE CONSENT

This Privacy Policy & Data-Use Consent (the “Policy”) explains the use of consumer information that WeforwardFreightMaster, Inc. (“AP” or “WeforwardFreightMaster”) is provided by the owners of the information (be it an individual consumer, vendor, contractor, employee or any other person, by virtue of a relationship with WeforwardFreightMaster), whether provided in connection with shopping, when visiting our website, or by any other means. This Policy enables you to make knowledgeable choices about whether to provide your personal information to us, and also advises you of the opportunity to direct us to limit the manner in which your personal data is used by us.

Our Objective:

WeforwardFreightMaster believes it is important to protect the privacy of our customers and other personal data owners. We gather and use your information, including your name, contact information, mailing address, email address, other identifying information, purchasing history, etc. only to serve you better and to fulfill our corporate mission.

Your Consent:

By using this website in any way, you are performing an unequivocal act that allows us to reasonably conclude that you consent to our use of your data and have accepted the terms and conditions as described in this Policy.

Personal Data Collection and Security: 

You provide, we obtain, and we may store your personal information within the scope of usage described herein when you: 

• Purchase products or services through the AP website; 

• Create an account to shop on WeforwardFreightMaster.com or sign up to receive WeforwardFreightMaster news or notifications; 

• Place an order on WeforwardFreightMaster.com; 

• Maintain a commercial relationship with WeforwardFreightMaster; or 

• Contact us for any other reason via email, telephone, fax, in writing or in person at one of our locations.

We undertake commercially reasonable efforts to protect such information from unauthorized access, loss, misuse or alteration, through technical, contractual, physical and administrative measures.

Additional Online Data Collection and Related Security:

When you visit our website, we may automatically collect information that may help us recognize you and help us better serve you, including but not limited to: your computer’s network address and operating system, the site from which you linked to us, your site activity and the time and date of your visit and purchases. In a confidential and responsible manner, we collect, process and maintain certain payment information, in compliance with the data security rules adopted by credit card companies such as Visa, MasterCard and American Express. This means that we do not retain full credit card numbers, debit card PINs or credit card security codes, and that any time we maintain the last four digits of a credit card number, we use access controls and suitable encryption to protect it. If you use our website, any transmission of your data will be protected by Secure Socket Layer (SSL) or Transport Layer Security (TLS) cipher encryption technologies.

Use, Storage and Disclosure of Your Personal Data: 

As discussed below, we may share your personal identifiable information with affiliated companies and with others under the limited circumstances described below.

WeforwardFreightMaster uses the personal information we collect to process your orders or transactions, to follow up on any requests or comments you may have, to provide quality customer service, and to understand your shopping needs so we can better serve you. We may also use your personal information to provide you with promotional information, products and services as well as special notifications. In the case of employees and suppliers, WeforwardFreightMaster uses your personal information to process payments, support external/internal audit processes, and additional purposes in an effort to enhance the relationship between you and WeforwardFreightMaster.

 If you provide us with personal information, we will not sell, license, transmit or disclose it outside the WeforwardFreightMaster database unless: (i) you expressly authorized us to do so, (ii) it would facilitate providing products or services to you, (iii) it is to be shared with entities that provide services of marketing on our behalf or to other entities with which we have joint marketing agreements, (iv) it is shared with our parent company, Commercial, Inc. (“Commercial”) or Commercial’s affiliates, and/or (v) is required or permitted by law or court order (for example, we are required by law to share your personal information with customs agencies).

Within the scope of the above terms, WeforwardFreightMaster may disclose your personal information to affiliated companies which are owned or controlled by WeforwardFreightMaster and also to third parties. Additionally, we and/or Commercial may disclose your personal information to our or Commercial’s banks affiliated with Commercial’s Co-branded Card program for the purpose of facilitating credit card offers and applications as well as other promotions related to the Co-branded Credit Card program.

If you apply for, or request certain products, offers or services, the personal information you provide may be shared directly with the third parties providing the requested products, offers or services. Affiliated third parties with whom we may share information are required not to use personal information we share for any purposes other than to provide the services we request. Because we are not responsible for any additional information you provide directly to these parties, you should become familiar with their privacy and security practices and policies before disclosing information to them. We are not responsible for any information you provide to third parties. If you provide additional information to third parties, they may (subject to applicable laws and their privacy policies) share with us the information you provided and information about your use of the services. In addition, if we terminate our relationship with the third party, information you provided to them may be provided to us, and we may provide that information to a new third party offering the same or similar services.

In addition, we may disclose personal information when doing so is reasonably necessary to comply with legal process or authorities, respond to any claims, or to protect the rights, property or personal safety of WeforwardFreightMaster, our customers, our employees or the public. Information about our customers, including personal information, may also be disclosed or transferred as part of, or during negotiations of, any merger, sale of company assets or acquisition.

Similarly, we may transfer or transmit (as applicable) your personal data to other companies abroad for reasons of security, administrative efficiency and better service, unless you instruct us otherwise. WeforwardFreightMaster has adopted these measures so that those companies implement, in their jurisdiction and in accordance with the applicable laws, standards of safety and protection of personal data similar to those provided for in this document and WeforwardFreightMaster policies in general. Additionally, please be advised that if our need for processing your data ceases, it may be removed from our databases.

Third Party Data and Data in the Aggregate:

Under agreements between WeforwardFreightMaster and third parties, WeforwardFreightMaster may match user information with third party data. Also, WeforwardFreightMaster may disclose aggregated member statistics (e.g. percentage of female shoppers, percentage of online users) in order to describe our business or services to prospective partners, advertisers, and other third parties and for other lawful purposes.

 Use of “Cookies:

Cookies are alphanumeric identifiers that we transfer to your computer’s hard drive through your web browser to help us identify you when you come to our website. You have choices with respect to cookies. By modifying your browser preferences, you have the choice to accept all cookies, to be notified when a cookie is set, or to reject all cookies. If you choose to reject all cookies you will be unable to use those WeforwardFreightMaster services (e.g. WeforwardFreightMaster.com online purchasing) which require registration in order to participate.

As a provider of personal data in relation to WeforwardFreightMaster, you may: 

a. Review, and request us to update, modify or delete your personal data; 

b. Be further informed, upon request, regarding the use of personal data; 

c. Revoke (prospectively) an express authorization for processing information; 

d. Access your personal data that has been processed within the last year.

How to Contact WeforwardFreightMaster To Limit The Manner In Which Your Data Is Used:

In accordance with the above, you may direct us not to send to you any promotional offers or other communications for marketing purposes, or request that we otherwise limit the use and distribution of your personal information.  Although the information is collected, you may limit the way it is used.  Please use the email address below to contact us for this purpose.

Google Analytics:

WeforwardFreightMaster uses Google Analytics to analyze traffic to this website. Google Analytics does not create individual profiles for visitors and only collects aggregate data. For more information about Google Analytics, please click here: http://www.google.com/analytics/

How You Can Access Or Correct Your Information: 

You have the right to access your personal identifiable information held by WeforwardFreightMaster. You may correct factual errors in such information by sending a request to us that credibly shows the error. To protect your privacy and security, we will take reasonable steps to verify your identity before granting access or making corrections.

Questions or Concerns: 

If you have any questions or concerns about this Policy or about any other aspects of this website, or would like to contact us for any reason, contact us at service@WeforwardFreightMaster.com. 

This Policy may be modified at any time or reason, and is deemed effective from the date it is posted on the website. For this reason, we recommend that you check our website periodically so that you are notified of any change.

DISPUTE RESOLUTION

WeforwardFreightMaster endeavors to provide a highly satisfactory customer experience.  If you are not able to satisfactorily resolve a situation, please write us at service@WeforwardFreightMaster.com.

Our headquarters are located in Miami, Florida and our jurisdiction under law is Miami-Dade County, Florida.  Our address:

WeforwardFreightMaster

Miami, Florida, 33334 

TERMINATION OF SERVICES

WeforwardFreightMaster reserves the right to refuse service, terminate account, remove or edit content, refuse acceptance of packages, or cancel orders at its sole discretion.  If an account is suspected of fraudulent, unethical or illegal activity, either through stolen goods, stolen identities, credit cards, or any other illegal acts, including, but not limited to falsifying documentation, WeforwardFreightMaster will report the Customer and/or Account Holder to the corresponding authorities.  WeforwardFreightMaster reserves the right to provide account information, user information, and packages to the Authorities, original Shipper, or other involved party at WeforwardFreightMaster’s sole discretion.

You may terminate an WeforwardFreightMaster Account by ceasing to use WeforwardFreightMaster Services at any time.  Customer remains responsible for all pending charges, inclusive of abandoned packages, which must be paid immediately upon termination of service.

COPYRIGHT

All content, produced, published, included in or made available through WeforwardFreightMaster services, such as text, graphics, logos, icons, images, audio clips, digital download and data collection is property of WeforwardFreightMaster or its content vendors and is protected by the law of the United States of America and by internal copyright laws.  

TRADEMARKS

Graphics, logos, headers, button icons, scripts and service names included in or available through WeforwardFreightMaster services are trademarks or commercial images of WeforwardFreightMaster in the United States of America, as well as in other countries.  WeforwardFreightMaster trademarks and brand images may not be used in connection with any product or service other than that of WeforwardFreightMaster, in such a way that confusion among customers may be caused, or that WeforwardFreightMaster be undervalued or discredited.  All other commercial brands that do not belong to WeforwardFreightMaster, featured in WeforwardFreightMaster services, are property of their respective owners, who may or may not be affiliated, connected or sponsored by WeforwardFreightMaster.

LICENSES AND ACCESSES

Subject to the compliance with the Terms and Conditions herein and payment of applicable rates, WeforwardFreightMaster or its vendors of content grant a limited, non-exclusive, non-transferable and non-sub licensable right to access and make personal, but not commercial, use of WeforwardFreightMaster Services.  This license does not include or allow for any resale or commercial use of the WeforwardFreightMaster Service, its content, any collection or use of any lists of product descriptions and prices, any user derived from a service or its content, any download or copy of account information, for the benefit of another merchant; or the use of data mining, robots or similar programs used to compile information, extract data or reverse engineer any systems or processes.

All rights not expressly granted to you in these Terms and Conditions are reserved and retained by WeforwardFreightMaster or its licensors, vendors, editors, rights holders and other content providers.  No WeforwardFreightMaster Service, nor any part of WeforwardFreightMaster Services, may be reproduced, duplicated, copied, sold, resold or exploited for any commercial purposes without expressed and written consent from WeforwardFreightMaster.  You may not frame or use framing techniques to attach any brand, logo or any other information (including images, test, website design or form) without expressed and written consent from WeforwardFreightMaster.  You may not use any meta tags or any other hidden text using the WeforwardFreightMaster name or commercial brands without expressed and written consent from WeforwardFreightMaster.  You may not abuse WeforwardFreightMaster Services.  You may use WeforwardFreightMaster Services only as permitted by law.  Licenses granted by WeforwardFreightMaster will be revoked if you do not comply with these Terms and Conditions.

EXCLUSIONS OF WARRANTIES AND LIMITATIONS OF LIABILITY

WeforwardFreightMaster Services and all other information, content, material, products (including the Website and software) and other services included and/or made available to you through WeforwardFreightMaster Services, are offered “as is” and “as per availability” unless indicated otherwise in writing.  WeforwardFreightMaster does not provide any representation or guarantee, expressly or implicitly, regarding the operation of WeforwardFreightMaster Services or the information, content materials, products (including the Website and software) or any other materials made available to you through WeforwardFreightMaster Services, unless indicated otherwise in writing.  You expressly accept that the use of WeforwardFreightMaster Services is your sole risk.

To the full extent permissible by applicable law, applicable law, WeforwardFreightMaster disclaims all warranties, express or implied, including, but not limited to, implied warranties or merchantability and fitness for a particular purpose, WeforwardFreightMaster does not warrant that the WeforwardFreightMaster Services, information content, materials, products (including software) or other services including on or otherwise made available to you through the WeforwardFreightMaster Services, WeforwardFreightMaster’s servers or electronic communications sent from WeforwardFreightMaster are free of viruses or other harmful components.  WeforwardFreightMaster will not be liable for any damages of any kind arising from the use of any amazon service, or from any information, content, materials, products (including software) or other services included on or otherwise made available to you through any WeforwardFreightMaster Services, including, but not limited to direct, indirect, incidental, punitive, and consequential damages unless otherwise specified in writing.

Certain countries laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages.  If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you and you might have additional rights.